Privacy Policy

At YeLLaPlayz, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website and use our services, including the customization of Steam Decks.

By using our website, you agree to the collection and use of information in accordance with this policy. Please take a moment to review this Privacy Policy carefully.

1. Information We Collect

We collect personal information from you when you interact with our website, including but not limited to the following:

Personal Identification Information

• Name
• Email address
• Shipping address
• Billing address
• Phone number

Payment Information

When you make a purchase, we may collect payment details such as credit card information, billing address, and other related data. This information is processed securely through our payment processor, and we do not store your full credit card information.

Device Information

We may collect data related to your device and its use of our website, such as:

• IP address
• Browser type and version
• Operating system
• Device type
• Pages visited on our site

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to improve your browsing experience. These tools allow us to remember your preferences and offer personalized content. You can manage your cookie settings through your browser, but please note that disabling cookies may affect your user experience on our site.

2. How We Use Your Information

We use the personal information we collect for the following purposes:

• To Process Orders: To fulfill your orders for custom Steam Decks and other services, including processing payments, customizing your device, and shipping it to the provided address.
• To Communicate With You: To send you order confirmations, updates on your customization, shipping details, and respond to your inquiries or customer service requests.
• To Improve Our Services: To understand how you interact with our website, so we can enhance your experience and improve our offerings.
• For Marketing Purposes: If you have subscribed to our newsletter or promotional communications, we may send you updates about our products, special offers, or news. You can opt out of marketing communications at any time by following the unsubscribe instructions in the email or contacting us directly.

3. How We Protect Your Information

We take the security of your personal data seriously and implement reasonable physical, technical, and administrative measures to protect it. All sensitive information, such as payment details, is transmitted through secure encryption protocols (SSL), and we work with trusted third-party payment processors to handle your transactions.

While we strive to protect your information, please be aware that no method of data transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

4. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your data in the following circumstances:

• Service Providers: We may share your personal data with trusted third-party service providers who assist us in running our business, such as payment processors, shipping companies, and email marketing platforms. These service providers are contractually bound to protect your data and use it only for the purposes for which we have engaged them.
• Legal Compliance: We may disclose your personal information if required by law, such as in response to a subpoena or court order, or if we believe that such action is necessary to protect our rights, the safety of others, or to comply with legal obligations.

5. Your Rights and Choices

As a user, you have certain rights regarding the information we collect from you:

• Access and Correction: You have the right to request access to your personal data that we hold and request corrections to inaccurate or incomplete information.
• Opt-Out of Marketing Communications: You can opt out of receiving marketing emails by clicking the "unsubscribe" link at the bottom of our emails or by contacting us directly.
• Data Deletion: In certain cases, you may request that we delete your personal data, subject to any legal obligations that may require us to retain certain information.

To exercise these rights, please contact us using the information provided in the Contact Us section below.

6. Children’s Privacy

Our services are not directed toward individuals under the age of 13. We do not knowingly collect or solicit personal information from children under 13. If we learn that we have collected personal data from a child under 13, we will take steps to delete that information. If you believe that we have inadvertently collected such information, please contact us immediately.

7. Third-Party Links

Our website may contain links to third-party websites or services that are not operated by us. We are not responsible for the content, privacy practices, or policies of third-party websites. We encourage you to review the privacy policies of any third-party sites before providing them with your personal information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make updates, we will post the revised policy on this page and update the Effective Date at the top. We encourage you to periodically review this policy to stay informed about how we are protecting your information.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us at:

• Email: yellaplayzshop@gmail.com
• Phone: 3182395089
• Mailing Address: 2829 Youree Dr. Ste 7 PMB 1140

We are committed to addressing any concerns you may have and ensuring your privacy is respected.